About

User-centered and execution-minded Product Manager with 9+ years guiding SaaS and analytics products, leading cross-functional teams through the full product lifecycle to deliver client-focused enhancements, and managing multiple projects for global brands and enterprise clients. Known for turning complex user and data problems into clear requirements engineers can build while building relationships to keep cross-functional teams aligned and on schedule. With Scrum Product Owner (CSPO), UX, and data analytics training, serving as the bridge between technical teams, business stakeholders, and users.

Experience

EKS WORKS
Product and UX Consultant (Nov 2022 – Present)

• Facilitated product definition for a global digital advertising MVP, partnering with the founder to set requirements, scope, and timeline and directing a remote design team to deliver complete wireframes.

• Improved ad campaign creation user flow with precise time and location targeting, enabling more efficient reach of target demographic segments.

• Ran product discovery and design engagements across fintech, real estate, and entertainment products, turning user research and competitive analysis into validated prototypes and build-ready specifications.

• Conducted user research, surveys, and usability testing to ground product decisions in evidence, translating feedback into product insights and prioritizing the resulting feature recommendations.

COMSCORE, INC. (Specializes in B2B SaaS media audience measurement and analytics)
Sr. Product Management Analyst (Apr 2017 – Oct 2022)

• Prioritized features and managed backlogs for Agile teams of 3-7 engineers and 4+ analysts, clearing blockers and balancing technical debt against new client requests.

• Delivered a high-stakes, cross-functional client project on time, coordinating updates across multiple infrastructure components, writing requirements documentation, training support staff, and running UAT to earn positive feedback from the client and engineering team.

• Implemented new video-on-demand reporting within days during the pandemic, partnering with internal teams and data providers to meet urgent, evolving client needs.

• Led end-to-end delivery of roadmap initiatives worth 200+ development hours, shipping enhancements that generated additional revenue.

Jr. Product Manager (Jan 2015 – Apr 2017)

• Served as product owner for an industry-leading video-on-demand analytics platform used by major TV networks and studios, aligning data from 50+ data partners.

• Defined product requirements for new features, initiatives, and Statements of Work, breaking complex needs into actionable user stories and achieving 100% on-time delivery.

• Improved data quality and accuracy by enhancing monitoring tools and preventative checks, reducing recurring issues and strengthening internal processes.

RENTRAK CORPORATION (merged w/ Comscore)
Client Services Project Specialist (May 2013 – Jan 2015)

• Proposed a streamlined subscription-management process to cut task time by 75%, reduce operational errors, and mitigate customer data access risks.

• Onboarded enterprise clients through demos and training, identifying user needs and pain points, acting as their voice across internal teams, and escalating customer-facing issues.

• Investigated, analyzed, escalated, and resolved product issues, defining acceptance criteria for and tracking fixes to ensure smooth and reliable client experiences.

SONY PICTURES TELEVISION (Television production and distribution studio)
Manager – Network and Cable Research (Jul 2011 – Dec 2012)

• Delivered executive-ready performance insights that guided renewal decisions and informed million-dollar sales negotiations, supporting a near-100% renewal rate for the studio's new cable series.